Highly trained and skilled, Stone Management Group's experienced personnel ensure the security and safety of all persons on site whilst delivering a high level of customer service. Our ultimate aim is to create a warm and friendly environment.Read more ...
Security Services You Can Rely On
Stone Management Group adopt a fully transparent and vibrant operational approach for servicing our client base. All of our sites have a unique operational model in place to maximise the level of service we provide our clients.
Across our portfolio we operate in several different capacities and environments. Our flagship sites include Liverpool's Albert Dock, one of Europe's most visited tourism sites, to some of the most prestigious office blocks located in the North of England. These include Liverpool's 20 Chapel Street and 4 St Paul's Square, along with Belvedere House in Manchester.
SMG have a strong reputation for the provision of an outstanding operational service. We pride ourselves on our unrivalled level of customer service and an ability to exceed expectations. This level of quality can be demonstrated by our 100% client retention rate and the longevity of our client base.
SMG's service delivery is quality-focused, flexible and bespoke to our clients' needs. We utilise robust processes and innovative systems to empower our workforce to exceed expectations whilst continually developing the reputation of our company.
We understand the importance of first impressions; Having a secure, clean and functional workspace not only enhances tenants or site visitor's perceptions but it also improves performance and productivity within the client's workforce
As the face of the security industry has transformed over the past decade, SMG have evolved ahead of its competition. We strive to be at the forefront of the security services industry and have developed our service levels through investing in innovative technology, which has subsequently been implemented onto our many sites.
This technology has not only allowed us to streamline our internal processes from both a financial, payroll and operational standpoint, but has also provided our clients with clear and accurate management information regarding their site, such as real-time shift monitoring and incident reporting.
Excellent Standards, Set in Stone